We attach great importance to every order on awcos.com, we will start work immediately after you have placed the order, in order to deliver the packages to you as quickly as possible and make everything go as smoothly as possible, please read the following cancellation policies carefully before placing an order. To ensure that the goods are correct and delivered quickly, please keep in touch throughout the purchase process.
1. Cancellation within 24 hours:
You can get full refund.
2. Cancellation after 24 hours:
If your order has been processed, can't be canceled.
3. Fulfilled orders:
Once your order has been Fulfilled, it cannot be canceled.
4. Custom orders:
Once the customized product plan is confirmed, the order cannot be cancelled. If the order has been scheduled for production, the order plan cannot be changed.
5. Out of stock orders:
Sometimes some items will be sold out, we will contact you via email to cancel your order, if you have not replied us or our email was refused, your order will be canceled after 48 hours, in this situation you will get 100% refund.
6. Tailoring and custom costumes:
Pre-order and some sizes of the costumes need to be tailored, the custom and tailoring order can't be canceled after it has been processed. If you worried about the time, please contact us first for the stock information.