To ensure that the goods are correct and delivered quickly, please keep in touch throughout the purchase process so that we can communicate and solve problems at any time. Each product listed includes weight information, and the system will automatically calculate the shipping cost based on the weight of the product.

The entire order process:

FULFILL ORDERS		SHIPPING ORDERS
HANDLING TIME The time it takes to prepare your orders to be tailored or to be shipped.	TAILORING TIME Referring to the product description, in stock costumes no tailoring time, different costumes require different time.	SHIPPING TIME The time for your items to be delivered from our warehouse to your destination.
TOTAL TIMES TO RECEIVE YOUR ORDERS

1. Handling Times
It usually takes about 3 business days to process your orders, which does not include holidays.

2. Tailoring Times:
Referring to the product description, when the costume is in stock, no tailoring time is required, when the costume is out of stock or the costume is pre-ordered, tailoring is required, and different costumes require different time.

3. Shipping Times

	Shipment	Shipping Times
Standard shipping	United States	Estimates 7-14 Business days
	Canada	Estimates 8-15 Business days
	Europe	Estimates 6-10 Business days
	United Kingdom	Estimates 6-10 Business days
	Australia	Estimates 6-10 Business days
	Asia	Estimates 6-8 Business days
	Southeast Asia	Estimates 6-8 Business days
Express shipping	United States	Estimates 5-8 Business days

Shipping times are estimates, calculated from the ship date, not the order date. If you can't place an order or can't find the shipping way you want, please feel free to contact us and we will do our best to help you with completing your purchase.

4. Shipping Cost
Shipping costs are based on product weight and they vary for different products and quantities shipped to different countries/regions. Shipping cost information will be displayed before you check out.

5. Order Tracking
A. Once your order has been processed, you will receive an email with a tracking number. This means your order has been sent to our warehouse for packing or tailoring (if the costume requires tailoring).
B. You can track your order here: https://awcos.com/apps/track123 using your tracking number.
C. You can also contact our customer service to help you to track your order by emailing info@awcos.com.

6. Shipping Location
Our warehouses are located in Hangzhou, China.
Address: NO.38 Xiangyuan Road, Gongshu District, A410, Hangzhou, 310011 Zhejiang, China

7. Address changes

A. Before shipment
Please contact us to modify the address free of charge.

B. After Shipment
We will not be able to change the address after shipment. However, we can try to contact the shipping company to change it, but we cannot guarantee that it will be successful.

We will do our best to ensure you receive your package on time, but shipping capabilities may vary depending on the time and destination, especially during global peak seasons. We will adjust our shipping plans based on global logistics conditions and delivery capabilities in different countries/regions.